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Vitashala Refund Policy

Welcome to Vitashala, your destination for premium health and wellness products. We strive to ensure your satisfaction with every purchase, and our Refund Policy is designed to provide you with clarity on the process in case you need to initiate a refund. Please read the following information carefully.



Eligibility for Refund:

  • We want you to be completely satisfied with your Vitashala purchase. If you are not happy with your order for any reason, you may be eligible for a refund. To qualify, the following conditions must be met:The request for a refund must be made within 15 days of receiving your order.
  • The product must be unused, in its original packaging, and in the same condition as received.

How to Initiate a Refund:

  • To initiate a refund, please follow these steps:Contact our Customer Support team at vitashala07@gmail.com with your order number and details about the item you would like to return.
  • Our team will guide you through the process and provide you with the necessary instructions.

Refund Process:

  • Once your return is received and inspected, we will send you an email to notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 10 business days.


Shipping Costs:

  • Please note that shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.


Damaged or Defective Products:

  • If you receive a damaged or defective product, please contact us immediately. We will arrange for a replacement or offer a full refund, including shipping costs.


Late or Missing Refunds:

  • If you haven’t received a refund within the expected timeframe, please check your bank account first. If the issue persists, contact your credit card company or bank, as there may be processing time before your refund is officially posted.


Contact Us:

  • If you have any questions or concerns about our Refund Policy, please reach out to our Customer Support team at vitashala07@gmail.com.

Thank you for choosing Vitashala. We value your trust and are committed to ensuring your satisfaction with our products and services.

Note: Refund is not applicable if the Product Sealed is opened by the customer.

[Vitahala Pvt Ltd]

Vitashala