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Vitashala Cancellation Policy

Welcome to Vitashala, where your health and wellness are our priority. We understand that sometimes plans change, and we want to make the cancellation process as straightforward as possible. Please take a moment to review our Cancellation Policy.


Order Cancellation Eligibility:

  • You may cancel your order under the following conditions: The cancellation request must be submitted within 24 hours of placing your order.
  • The order has not yet been processed or shipped.


How to Cancel an Order:

  • To cancel an order, please follow these steps: Contact our Customer Support team at vitashala07@gmail.com with your order number and the reason for cancellation.
  • Our team will guide you through the cancellation process and provide any necessary instructions.


Cancellation Process:

  • Once your cancellation request is received and confirmed, we will initiate the refund process. Please refer to our Refund Policy for details on the refund timeline and eligibility criteria.


Refund for Cancelled Orders:

  • If your order is eligible for cancellation, and you've already made a payment, a refund will be issued to your original method of payment. Please note that any applicable shipping costs will not be refunded.


Late Cancellation or Missed Delivery:

  • Orders that have already been processed and shipped are not eligible for cancellation. If you miss the delivery of your order, please refer to our Refund Policy for guidance on returns and refunds.


Changes to Orders:

  • We are unable to modify orders once they have been processed. If you need to make changes, we recommend cancelling your existing order and placing a new one with the correct details.


Contact Us:

  • If you have any questions or concerns about our Cancellation Policy, please reach out to our Customer Support team at vitashala07@gmail.com.

Thank you for choosing Vitashala. We appreciate your understanding and cooperation as we work to provide you with the best possible service.

Vitashala